Sometimes you might be unhappy with a decision made by our management and staff at FMedge. We value your feedback and you have a right to tell us when you believe we have been unfair or unreasonable. Our complaints and appeals policy and procedure tells you how to make a complaint and how it is to be managed by us.
Our compassionate and compelling policy and procedure describes those circumstances and procedure for informing us of the circumstance and what steps may be taken by us to be fair and just to support you.
Level 2, Suite 20, 24 Moorabool Street, Geelong VIC 3220