SIT40416

This qualification reflects the roles of skilled operators who utilise a broad range of hospitality service, sales or operational skills. They have sound knowledge of industry operations to plan, monitor and evaluate the work of self and team members. They can operate independently from others with little to no guidance.

 

DURATION

Candidates have a total of 2 years to complete the Certificate IV, however, based on a study commitment of 32-35 hours a week, candidates are able to complete this in 12 months


ENTRY REQUIREMENTS

There are no entry requirements for this qualification.


 

LICENCING

There is no licencing requirement for this qualification.


PATHWAYS

A possible training pathway for a student completing this qualification could be the following:

Diploma Qualifications

Advanced Diploma Qualifications

After achieving the SIT40416 Certificate IV in Hospitality, candidates may pathway into the Diploma of Hospitality Management (SIT50416) or a Diploma within another Industry area.

These qualifications represent a logical pathway regardless of whether the RTO offers the qualifications.

Job Roles

Job roles associated with this qualification relate to the delivery of training and assessment of competence within the VET sector.

Employment outcomes may include the following role/s:

Job roles associated with this qualification relate to the delivery of training and assessment of competence within the VET sector.

  • bar supervisor or team leader

  • concierge

  • duty manager

  • food and beverage supervisor or team leader

  • front office supervisor or team leader

  • housekeeping supervisor or team leader

  • gaming supervisor or team leader

  • shift manager


 

COURSE CONTENT

Twenty-One (21) units are required for award of this qualification including:

  • Nine (9) are core units

  • Twelve (12) are elective units

The Nominal Hours for the Qualification as per the Victorian Implementation / Purchasing Guide are 1650 Hours.

On successful completion of the following 21 units you will have attained the SIT40416 Certificate IV in Hospitality.

The following tables outline the Units of Competencies and FMedge subjects available for this Qualification.

 

Unit Code

BSBDIV501

SITHIND004

SITXCCS007

SITXCOM005

SITXFIN003

SITXHRM001

SITXHRM003

SITXMGT001

SITXWHS003

SITHIND001

SITHACS008

SITTTSL005

SITTTSL010

SITXEBS001

BSBFIA401

SITXHRM002

SITXMPR005

HLTAID003

SITEEVT005

SITEEVT001

BSBSUS401

 

Core/Elective

Core

Core

Core

Core

Core

Core

Core

Core

Core

Elective

Elective

Elective

Elective

Elective

Elective

Elective

Elective

Elective

Elective

Elective

Elective

Unit Title

Manage diversity in the workplace

Work effectively in hospitality service

Enhance customer service experiences

Manage conflict

Manage finances within a budget

Coach others in job skills

Lead and manage people

Monitor work operations

Implement and monitor work health and safety practices

Use hygienic practices for hospitality service

Provide accommodation reception services

Sell tourism products and services

Use a computerised reservations or operations system

Use social media in a business

Prepare financial reports

Roster staff

Participate in cooperative online marketing initiatives

Provide first aid

Plan in-house events or functions

Source and use information on the events industry

Implement and monitor environmentally sustainable work practices

 

Please Note: The elective units of competency have been selected by FMedge following industry consultation and are offered in the standard delivery of this course by FMedge. Candidates who have attained competency in alternate units may be eligible to substitute those units for Credit transfer/RPL or RCC in accordance with the training package rules for the SIT40416 Certificate IV in Hospitality. Where this course is offered for our corporate clients and subject to the training packaging rules alternate electives may be substituted to provide customisation to their specific requirements.


 

ACCREDITATION

Upon successful completion of the required 21 units, you will be awarded SIT40416 Certificate IV in Hospitality.


 

DELIVERY METHODS

 

The course is delivered over 1650 hours through a mix of structured face to face training on the job, and the completion of tasks and research that require additional exploration and development through self-directed learning.

The delivery model of the course allows for the student to set the time frame for completion with a guide of 3 weeks per unit of competency. Weekly contact with tutors and constant access to industry trainers and mentors assist participants build on the knowledge and skills developed with engagement with text, weekly tasks and unit assessments.

Programs can also be designed to meet your timeframe and the specific needs of your personal circumstances, your organisation and market sector.

Please contact us to discuss your organisation’s specific training needs and preferred delivery method (Online, classroom based or a blended approach).