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CHC42015 Certificate IV in Community Services

This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services.
At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts.


Candidates have a total of 2 years to complete the Certificate IV, however, based on a study commitment of 32-35 hours a week, candidates are able to complete this in 12 months.

Entry requirements

There are no specific entry requirements for this qualification however, participants are required to be competent in written and spoken English and will undertake a Language, Literacy, and Numeracy test prior to commencing the training. As this program has been designed to be delivered on the job, participants will require access to an Industry work environment, policy, procedures and computer equipment.

RTO Admission requirements:

FMedge has the following admission requirements to suit the delivery and assessment mode offered:

* Students are required to be competent in written and spoken English and will undertake a Language, Literacy, and Numeracy test prior to commencing the training.
* Students are required to be competent in basic computer skills i.e. conduct internet research, use email, cut and paste, use templates and prepare answers using word.

RTO Work Placement Requirements;

Prior to any work placement, all students must meet the following criteria:

* Must hold a current Australian Federal Police check
* Must hold a valid First Aid certificate


A possible training pathway for a student completing this qualification could be the following:

* CHC43215 Certificate IV in Alcohol and other drugs
* CHC43015 Certificate IV in Ageing Support
* CHC43115 Certificate IV in Disability Services
* CHC52015 Diploma of Community Services

These qualifications represent a logical pathway regardless of whether the RTO offers the qualifications.

After achieving the CHC42015 Certificate IV in Community Services candidates may pathway into the Certificate IV specialisation such as Alcohol and other drugs, Ageing support or Disability Services or a Diploma of Community Services (CHC52015) or another Industry area.

‘Course Credits’ may be gained for further study on completion of this qualification.

Job roles

Job roles associated with this qualification relate to the delivery of training and assessment of competence within the VET sector.

Employment outcomes may include the following role/s:

* Case worker
* Community services worker
* Community support worker
* Domestic violence worker
* Early intervention homelessness worker
* Family support worker

Course Content

Fifteen (15) units are required for award of this qualification including:

* Seven (7) are core units
* Eight (8) elective units comprising of:
* At least 6 units from electives listed below
* Up to 2 units from the electives listed below, any endorsed Training Package or accredited course

All electives chosen must contribute to a valid, industry-supported vocational outcome. Any combination of electives that meets the rules above can be selected for the award of the CHC42015 Certificate IV in Community Services. Where appropriate, electives may be packaged to provide a qualification with a specialisation..

Unit Code Unit Title Core /Elective
CHCADV001 Facilitate the interests and rights of clients  Core
CHCCCS004 Assess co-existing needs  Core
CHCCOM002 Use communication to build relationships  Core
CHCDIV001 Work with diverse people  Core
CHCLEG001 Work legally and ethically  Core
CHCPRP001 Develop and maintain networks and collaborative partnerships  Core
HLTWHS003 Maintain work health and safety  Core
CHCFAM003 Support people to improve relationships  Elective
CHCGRP002 Plan and conduct group activities  Elective
CHCGRP004 Deliver structured programs  Elective
CHCCCS006 Facilitate individual service planning and delivery  Elective
CHCCCS009 Facilitate responsible behaviour  Elective
CHCCCS010 Maintain high standard of service  Elective
CHCCCS014 Provide brief interventions  Elective
CHCCCS015 Provide individualised support  Elective

Please Note: The elective units of competency have been selected by FMedge following industry consultation and are offered in the standard delivery of this course by FMedge. Candidates who have attained competency in alternate units may be eligible to substitute those units for Credit transfer/RPL or RCC in accordance with the training package rules for the CHC42015 Certificate IV in Community Services. Where this course is offered for our corporate clients and subject to the training packaging rules alternate electives may be substituted to provide customisation to their specific requirements.


Upon successful completion of the required 15 units, you will be awarded CHC42015 Certificate IV in Community Services.

Delivery Methods

icon-online  Online
On the job training

Programs can also be designed to meet your timeframe and the specific needs of your personal circumstances, your organisation and market sector.

Please contact us to discuss your organisation’s specific training needs and preferred delivery method (Online, classroom based or a blended approach).

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