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SIT50416 Diploma of Hospitality Management

This qualification reflects the roles of highly skilled senior operators who utilise a broad range of managerial hospitality service, sales or operational skills. They have sound knowledge of industry operations to coordinate hospitality operations. They can operate independently and have responsibility for others and make a range of operational decisions.


Candidates have a total of 2 years to complete the Diploma however, based on a study commitment of 32-35 hours a week, candidates are able to complete this in 12 months.

Entry requirements

There are no entry requirements for this qualification.

Licensing requirements

There is no licencing requirement for this qualification.


A possible training pathway for a student completing this qualification could be the following:

Advanced Diploma Qualifications

  • SIT60316 Advanced Diploma of Hospitality Management


  • Bachelor of Hospitality Management

After achieving the SIT50416 Diploma of Hospitality Management, candidates may pathway into the Advanced Diploma of Hospitality Management (SIT60316) or an Advanced Diploma within another Industry area.

These qualifications represent a logical pathway regardless of whether the RTO offers the qualifications.

Job roles

Job roles associated with this qualification relate to the delivery of training and assessment of competence within the VET sector.

Employment outcomes may include the following role/s:

Job roles associated with this qualification relate to the delivery of training and assessment of competence within the VET sector.

  • Hospitality departmental or small business manager
  • Banquet or function manager
  • Bar and /or café manager
  • Club manager
  • Executive housekeeper
  • Reception or front office manager
  • Gaming manager
  • Kitchen manager
  • Motel manager
  • Restaurant manager

Course Content

Twenty-One (28) units are required for award of this qualification including:

  • Thirteen (13) are core units
  • Fifteen (15) are elective

The Nominal Hours for the Qualification as per the Victorian Implementation / Purchasing Guide are 1850 Hours.

On successful completion of the following 28 units you will have attained the SIT50416 Diploma of Hospitality Management.

The following tables outline the Units of Competencies and FMedge subjects available for this Qualification.

Unit Code Unit Title Core /Elective
BSBDIV501 Manage diversity in the workplace Core
BSBMGT517 Manage operational plan Core
SITXCCS007 Enhance customer service experiences Core
SITXCCS008 Develop and manage quality customer service practices Core
SITXCOM005 Manage conflict Core
SITXFIN003 Manage finances within a budget Core
SITXFIN004 Prepare and monitor budgets Core
SITXGLC001 Research and comply with regulatory requirements Core
SITXHRM002 Roster staff Core
SITXHRM003 Lead and manage people Core
SITXMGT001 Monitor work operations Core
SITXMGT002 Establish and conduct business relationships Core
SITXWHS003 Implement and monitor work health and safety practices Core
SITHIND001 Use hygienic practices for hospitality service Elective
SITHKOP005 Coordinate cooking operations Elective
SITXHRM006 Monitor Staff Performance Elective
BSBITU302 Create electronic presentations Elective
BSBITU306 Design and produce business documents Elective
SITXMPR007 Develop and implement marketing strategies Elective
BSBFIA401 Prepare financial reports Elective
BSBFIA304 Maintain a general ledger Elective
SITXHRM004 Recruit, select and induct staff Elective
BSBADM502 Manage meetings Elective
BSBRSK501 Manage risk Elective
BSBMKG401 Profile the market Elective
SITXMPR003 Plan and implement sales activities Elective
SITHIND002  Source and use information on the hospitality
SITXWHS002 Identify hazards, assess and control safety risks Elective

Please Note: The elective units of competency have been selected by FMedge following industry consultation and are offered in the standard delivery of this course by FMedge. Candidates who have attained competency in alternate units may be eligible to substitute those units for Credit transfer/RPL or RCC in accordance with the training package rules for the SIT50416 Diploma of Hospitality Management. Where this course is offered for our corporate clients and subject to the training packaging rules alternate electives may be substituted to provide customisation to their specific requirements.


Upon successful completion of the required 28 units, you will be awarded SIT50416 Diploma of Hospitality Management.

icon-classroom Classroom  icon-blended Blended

Delivery Methods

The course is delivered over 1850 hours through a mix of structured face to face training on the job, and the completion of tasks and research that require additional exploration and development through self-directed learning.

The delivery model of the course allows for the student to set the time frame for completion with a guide of 3 weeks per unit of competency. Weekly contact with tutors and constant access to industry trainers and mentors assist participants build on the knowledge and skills developed with engagement with text, weekly tasks and unit assessments.

Programs can also be designed to meet your timeframe and the specific needs of your personal circumstances, your organisation and market sector.

Please contact us to discuss your organisation’s specific training needs and preferred delivery method (Online, classroom based or a blended approach).

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