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SIT40416 Certificate IV in Hospitality

This qualification reflects the roles of skilled operators who utilise a broad range of hospitality service, sales or operational skills. They have sound knowledge of industry operations to plan, monitor and evaluate the work of self and team members. They can operate independently from others with little to no guidance.


Candidates have a total of 2 years to complete the Certificate IV, however, based on a study commitment of 32-35 hours a week, candidates are able to complete this in 12 months.

Entry requirements

There are no entry requirements for this qualification.

Licensing requirements

There is no licencing requirement for this qualification.


A possible training pathway for a student completing this qualification could be the following:

Diploma Qualifications

  • SIT50416 Diploma of Hospitality Management

Advanced Diploma Qualifications

  • SIT60316 Advanced Diploma of Hospitality Management

After achieving the SIT40416 Certificate IV in Hospitality, candidates may pathway into the Diploma of Hospitality Management (SIT50416) or a Diploma within another Industry area.

These qualifications represent a logical pathway regardless of whether the RTO offers the qualifications.

Job roles

Job roles associated with this qualification relate to the delivery of training and assessment of competence within the VET sector.

Employment outcomes may include the following role/s:

Job roles associated with this qualification relate to the delivery of training and assessment of competence within the VET sector.

  • bar supervisor or team leader
  • concierge
  • duty manager
  • food and beverage supervisor or team leader
  • front office supervisor or team leader
  • housekeeping supervisor or team leader
  • gaming supervisor or team leader
  • shift manager

Course Content

Twenty-One (21) units are required for award of this qualification including:

  • Nine (9) are core units
  • Twelve (12) are elective units

The Nominal Hours for the Qualification as per the Victorian Implementation / Purchasing Guide are 1650 Hours.

On successful completion of the following 21 units you will have attained the SIT40416 Certificate IV in Hospitality.

The following tables outline the Units of Competencies and FMedge subjects available for this Qualification.

Unit Code Unit Title Core /Elective
BSBDIV501 Manage diversity in the workplace Core
SITHIND004 Work effectively in hospitality service Core
SITXCCS007 Enhance customer service experiences Core
SITXCOM005 Manage conflict Core
SITXFIN003 Manage finances within a budget Core
SITXHRM001 Coach others in job skills Core
SITXHRM003 Lead and manage people Core
SITXMGT001 Monitor work operations Core
SITXWHS003 Implement and monitor work health and safety practices Core
SITHIND001 Use hygienic practices for hospitality service Elective
SITHACS008 Provide accommodation reception services Elective
SITTTSL005 Sell tourism products and services Elective
SITTTSL010 Use a computerised reservations or operations system Elective
SITXEBS001 Use social media in a business Elective
BSBFIA401 Prepare financial reports Elective
SITXHRM002 Roster staff Elective
SITXMPR005 Participate in cooperative online marketing initiatives Elective
HLTAID003 Provide first aid Elective
SITEEVT005 Plan in-house events or functions Elective
SITEEVT001 Source and use information on the events industry Elective
BSBSUS401 Implement and monitor environmentally sustainable work practices Elective

Please Note: The elective units of competency have been selected by FMedge following industry consultation and are offered in the standard delivery of this course by FMedge. Candidates who have attained competency in alternate units may be eligible to substitute those units for Credit transfer/RPL or RCC in accordance with the training package rules for the SIT40416 Certificate IV in Hospitality. Where this course is offered for our corporate clients and subject to the training packaging rules alternate electives may be substituted to provide customisation to their specific requirements.


Upon successful completion of the required 21 units, you will be awarded SIT40416 Certificate IV in Hospitality.

icon-classroom Classroom  icon-blended Blended

Delivery Methods

The course is delivered over 1650 hours through a mix of structured face to face training on the job, and the completion of tasks and research that require additional exploration and development through self-directed learning.

The delivery model of the course allows for the student to set the time frame for completion with a guide of 3 weeks per unit of competency. Weekly contact with tutors and constant access to industry trainers and mentors assist participants build on the knowledge and skills developed with engagement with text, weekly tasks and unit assessments.

Programs can also be designed to meet your timeframe and the specific needs of your personal circumstances, your organisation and market sector.

Please contact us to discuss your organisation’s specific training needs and preferred delivery method (Online, classroom based or a blended approach).

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