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BSB30115 Certificate III in Business

This qualification is designed to reflect the role of individuals who apply skills and knowledge in a variety of roles in a business context. They may perform duties such as business technology, finance and provide technical advice and support to a team.


Candidates have a total of 2 years to complete the Certificate III, however, based on a study commitment of 15 to 20 hours a week, candidates are able to complete this in 12 months.

Entry requirements

fmedge has the following admission requirements to suit the delivery and assessment mode offered:

• Students are required to be competent in written and spoken English and will undertake a Language, Literacy, and Numeracy test prior to commencing the training.

• Students are required to be competent in basic computer skills i.e. conduct internet research, use email, cut and paste, use templates and prepare answers using word.


A possible training pathway for a student completing this qualification could be the following:

* BSB40215 Certificate IV in Small Business Management
* BSB42015 Certificate IV in Leadership and Management
* BSB40215 Certificate IV in Business
* BSB51915 Diploma of Leadership and Management
* BSB51415 Diploma of Project Management
BSB50415 Diploma of Business Administration
* BSB50215 Diploma of Business

These qualifications represent a logical pathway regardless of whether the RTO offers the qualifications.

After achieving the BSB30115 Certificate III in Business, candidates may undertake a qualification in a specialist area within the BSB Business Services Training Package such as administration, management or human resources at Diploma level.

‘Course Credits’ may be gained for further study on completion of this qualification.

Job roles

Job roles associated with this qualification relate to the delivery of training and assessment of competence within the VET sector.

Employment outcomes may include the following role/s:

• customer service adviser
• data entry operator
• general clerk
• payroll officer
• typist
• word processing operator

Course Content

12 units are required for award of this qualification including:

* One (1) is an industry core unit
* Eleven (11) are elective units

The Nominal Hours for the Qualification as per the Victorian Implementation / Purchasing Guide is 1320

On successful completion of the following 12 units you will have attained the BSB30115 Certificate III in Business

The following tables outline the Units of Competencies and FMedge subjects available for this Qualification.

Unit Code Unit Title Core /Elective
BSBWHS302  Apply knowledge of WHS legislation in the workplace  Core
BSBADM311  Maintain business resources  Elective
BSBCMM301  Process customer complaints  Elective
BSBCUS301  Deliver and monitor a service to customers  Elective
BSBDIV301  Work effectively with diversity  Elective
BSBFIA301  Maintain financial records  Elective
BSBFLM303  Contribute to effective workplace relationships  Elective
BSBFLM305  Support operational plan  Elective
BSBFLM306  Provide workplace information and resourcing plans  Elective
BSBFLM309  Support continuous improvement systems and processes  Elective
BSBFLM311  Support a workplace learning environment  Elective
BSBFLM312  Contribute to team effectiveness  Elective

Please Note: The elective units of competency have been selected by FMedge following industry consultation and are offered in the standard delivery of this course by FMedge. Candidates who have attained competency in alternate units may be eligible to substitute those units for Credit transfer/RPL or RCC in accordance with the training package rules for the BSB30115 Certificate III in Business. Where this course is offered for our corporate clients and subject to the training packaging rules alternate electives may be substituted to provide customisation to their specific requirements.


Upon successful completion of the required 12 units, you will be awarded BSB30115 Certificate III in Business.

Delivery Methods

icon-online  Online

Programs can also be designed to meet your timeframe and the specific needs of your personal circumstances, your organisation and market sector.

Please contact us to discuss your organisation’s specific training needs and preferred delivery method (Online, classroom based or a blended approach).

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